Service · AI receptionist

Never miss a call again, even at 2 a.m.

Answers every call in under 2 rings, 24/7, and books the job into your calendar.

Quick answer

What is ai receptionist for HVAC and plumbing companies?

An AI receptionist for HVAC and plumbing companies is a voice assistant that answers every call in under two rings, 24/7. It asks about the customer's problem, spots emergencies such as no heat, gas smells or burst pipes, books the appointment into your schedule and sends urgent calls to your on-call technician.

Every missed call is a customer who will probably call the next shop. It happens after hours, on weekends, during lunch and on your busiest summer days, exactly when calls are most valuable.

Techeo's AI receptionist answers instantly in a natural voice trained on your business: your services, service area, hours, emergency rules and booking windows. It collects the details your office would, books the job and texts you a summary.

It is tested daily inside Home+ Air & Heat, a working HVAC company, so it handles real situations: angry callers, elderly customers, Spanish speakers and 2 a.m. emergencies.

Trade-specific intake

See the complete answering path for your trade

The routing, safeguards and owner scorecard change with the calls your team receives. Explore the detailed operating model for HVAC or plumbing.

The problem

What's holding you back

A missed call is a lost job. After hours, on weekends and during busy days, callers hang up and dial the next shop.

What we do

  • ✓Answer every call in under 2 rings, day and night
  • ✓Ask the right questions and spot emergencies
  • ✓Book the job straight into your schedule
  • ✓Send urgent calls to your on-call tech

What you get

  • ✓A natural-sounding voice trained on your business
  • ✓Call recordings and summaries
  • ✓Instant text alerts for new bookings

Results to expect

  • ✓Zero missed calls
  • ✓More after-hours jobs booked
  • ✓Less pressure on your office staff
How we do it

How our ai receptionist works

  1. Step 1

    Discovery call

    We learn your services, rules, emergency policy and how your office handles calls today.

  2. Step 2

    Training

    We set up the AI with your business details and connect it to your calendar or CRM.

  3. Step 3

    Test calls

    You and your team call in and try to break it. We adjust until you're happy.

  4. Step 4

    Go live

    We forward after-hours, overflow or all calls to the AI. You choose.

  5. Step 5

    Weekly review

    We listen to a sample of calls and keep improving answers and booking rules.

Who this is for

  • →Shops missing after-hours and weekend calls
  • →Offices overwhelmed during peak season
  • →Owners tired of paying an answering service that only takes messages
Questions

About ai receptionist

Will customers know they're talking to AI?

It sounds natural, and it's honest if a caller asks. Most callers care most that someone answered and booked them quickly.

What happens in an emergency?

You set the rules. Gas smells, carbon monoxide alarms, no heat in freezing weather or flooding from a burst pipe can go straight to your on-call tech.

Does it speak Spanish?

Yes. It can switch languages during the call.

Can it book into ServiceTitan?

Yes. It also works with Housecall Pro, Jobber and Google Calendar.

Can I listen to the calls?

Every call is recorded and summarized in your dashboard.

Will customers know it's AI?

It sounds natural and is upfront when asked. Most callers just care that someone answered.

Can it transfer to a person?

Yes. You decide when calls go to a human.

Is your city still open?

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